Nando's Bolton - Middlebrook

The review conveys a very positive sentiment, particularly focusing on the experience of dining in a restaurant when food allergies are a concern. The standout element of this visit was the attentive service provided by Jonny, who went above and beyond to accommodate a guest with a serious peanut allergy. The review emphasizes the importance of having staff who are knowledgeable, thorough, and reassuring when it comes to food allergies, offering an invaluable experience for those affected by such dietary restrictions.

The reviewer's friend felt secure dining at Nando's Bolton due to the comprehensive allergy management. Jonny's thoroughness in reviewing the allergy list and ensuring no cross-contamination occurred created a positive dining atmosphere, reinforcing the restaurant's commitment to customer safety. This level of attention instills confidence in patrons with food allergies and highlights how critical well-trained staff members are in such situations.

Furthermore, the reviewer appreciates the restaurant's overall safety measures in light of health concerns, creating a welcoming environment. The combination of effective service, excellent communication regarding allergies, and health precautions reflects a well-thought-out approach by the restaurant to manage customer experiences effectively.

In summary, the review not only praises Jonny's exceptional service but also underscores the significance of a knowledgeable staff in fostering an inclusive environment for diners with food allergies. The strong emphasis on caring service resonates throughout the review, making it evident that such experiences can strongly influence customers' return to a restaurant.