Lucky Cat by Gordon Ramsay - Manchester

The reviews of Lucky Cat by Gordon Ramsay in Manchester reveal a mixed sentiment regarding the restaurant's handling of food allergies. On one hand, several diners praised the attentive service provided by staff members like Luci and Scott, who were particularly accommodating and knowledgeable about allergy concerns. These positive experiences highlighted how attentive servers ensured safe dining for guests with specific allergens, enhancing the overall enjoyment of their meals.

Conversely, one review starkly contrasted this positive feedback, detailing a poor experience for a guest with celiac disease. This diner reported inadequate communication regarding allergen-free options and a lack of empathy from staff, which culminated in a serious health reaction. The individual's experience showcased significant flaws in the restaurant's allergen management and raised concerns about cross-contamination, a critical issue for those with serious food allergies.

The common theme across the reviews appears to be the variability in staff knowledge and communication about allergens. While some guests felt secure in their dining choice due to the attentive nature of their servers, others experienced severe distress due to miscommunication and a lack of written allergen information. This inconsistency raises red flags for those considering dining at the restaurant with allergies.

Overall, while Lucky Cat has potential and offers delightful dishes, the handling of food allergies is notably inconsistent. For guests with food intolerances or allergies, experiences may vary significantly, making it essential to proceed with caution.