Las Iguanas - Cheshire Oaks
Most reviews praise allergy awareness and attentive service, but one mentions inadequate gluten-free options, highlighting a mix of positive and critical experiences.
The reviews predominantly showcase a positive sentiment toward the restaurant’s handling of food allergies, with numerous patrons expressing appreciation for the staff's attentiveness and thoroughness. Many reviewers specifically mention how staff members, like Alex and Sam, were proactive in addressing allergies, creating a reassuring dining experience for those with dietary restrictions.
Guests with nut and milk allergies reported feeling safe and confident in the restaurant's processes, appreciating that staff were well-informed about the menu and took allergies seriously. This level of care contributed to a wonderful overall dining experience, even marking special occasions like birthdays and Christmas parties.
However, a notable dissenting review highlighted concerns regarding gluten-free options. Although the restaurant touted their gluten-free offerings, one guest found the selection limited and expressed frustration at the cross-contamination risks with fried items. This indicates an inconsistency in how different allergies are managed, suggesting a need for improvement in gluten-free protocols.
Overall, while the majority of the feedback underscores a strong commitment to allergy awareness and customer service, attention to diverse dietary needs, particularly gluten-related allergies, remains an area for potential enhancement.
Find Las Iguanas - Cheshire Oaks
Address
Cheshire Oaks, Coliseum Leisure Park, Cheshire Oaks, Ellesmere Port CH65 9HD, United Kingdom
Links
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Allergy Experiences
77 out of 5 stars
Based on 18 reviews
Review data
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5 star reviews
- 72%
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4 star reviews
- 11%
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3 star reviews
- 6%
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2 star reviews
- 11%
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1 star reviews
- 0%
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Recent reviews
5 out of 5 stars
Posted about 1 year ago on
Nuts5 out of 5 stars
Posted about 1 year ago on
Nuts5 out of 5 stars
Posted over 1 year ago on
5 out of 5 stars
Posted over 1 year ago on
5 out of 5 stars
Posted over 1 year ago on
5 out of 5 stars
Posted over 1 year ago on
2 out of 5 stars
Posted over 3 years ago on
Milk2 out of 5 stars
Posted over 3 years ago on
Milk5 out of 5 stars
Posted almost 4 years ago on
5 out of 5 stars
Posted about 4 years ago on
5 out of 5 stars
Posted over 4 years ago on
4 out of 5 stars
Posted almost 5 years ago on
NutsPeanuts5 out of 5 stars
Posted about 5 years ago on
5 out of 5 stars
Posted over 5 years ago on
5 out of 5 stars
Posted about 6 years ago on
Nuts4 out of 5 stars
Posted almost 7 years ago on
5 out of 5 stars
Posted about 8 years ago on
Milk3 out of 5 stars
Posted over 10 years ago on
GlutenImportant
You should always make your assessments and declare your allergies before ordering.