La Bella Napoli
Overall, La Bella Napoli has a positive reputation for handling food allergies, though one negative experience stands out, highlighting the importance of communication and flexibility.
The reviews for La Bella Napoli reflect a generally positive sentiment regarding the restaurant's handling of food allergies. Many customers praise the staff's attentiveness and knowledge, particularly concerning dietary restrictions. Specifically, two reviewers noted that the waitstaff effectively accommodated a milk allergy, providing safe meals without issues. This consistent acknowledgment of a supportive dining experience for those with allergies contributes to the restaurant's strong reputation among patrons with such needs.
However, there is a stark contrast highlighted by one review that provided a different perspective. A diner expressed frustration with the staff's unwillingness to adapt dishes to accommodate a mushroom allergy. This experience underscored the importance of communication between the waitstaff and the kitchen, as well as the expectation that meals can be customized to meet specific dietary requirements. The negative experience stood out in stark contrast to the otherwise positive feedback regarding allergen management.
The overall theme emphasizes the restaurant's commitment to customer service and accommodating food allergies, as evident in numerous reviews. Many patrons feel secure dining at La Bella Napoli, knowing that their dietary restrictions will be taken seriously. This is a significant factor for many potential customers, particularly those with allergies.
In conclusion, while most feedback highlights a favorable experience for diners with food allergies, the contrasting negative experience illustrates a critical area for improvement. Ensuring that all staff are uniform in understanding and addressing dietary needs would enhance the restaurant's reputation and overall customer satisfaction.
Find La Bella Napoli
Address
46/48 Piccadilly, Hanley, Stoke-on-Trent ST1 1EG, United Kingdom
Links
More
Other allergy friendly restaurants in Stoke On Trent. Other allergy friendly restaurants in Stoke-on-Trent.
Allergy Experiences
54 out of 5 stars
Based on 3 reviews
Review data
-
5 star reviews
- 67%
-
4 star reviews
- 0%
-
3 star reviews
- 0%
-
2 star reviews
- 0%
-
1 star reviews
- 33%
Share your thoughts
If you’ve been to this resturant help others by sharing your experience of eating here with a food allergy.
Register to add your review
Recent reviews
5 out of 5 stars
Posted over 2 years ago on
Milk5 out of 5 stars
Posted over 2 years ago on
Milk1 out of 5 stars
Posted almost 3 years ago on
Important
You should always make your assessments and declare your allergies before ordering.