House of the Rising Sun
Mixed experiences with food allergies; some positive accommodations, but serious lapses in allergy communication noted.
Overall, the reviews reflect a mixed sentiment regarding dining experiences at the House of the Rising Sun, particularly related to food allergies. While some diners praised the restaurant for its attentive service and accommodating staff, others faced alarming oversights that could have led to severe allergic reactions.
A significant aspect of the feedback highlights how the restaurant's handling of allergies varied. Positive reviews emphasized relief and satisfaction as staff effectively addressed allergy concerns, ensuring safe dining experiences for patrons with specific dietary restrictions. One reviewer mentioned their wife's nut allergy during their visit, and the staff exceeded expectations in explaining dishes and making adjustments.
Conversely, several reviews detailed serious lapses in communication regarding allergies, culminating in dangerous situations where diners were inadvertently served dishes that contained allergens. These incidents raised significant concerns about the restaurant's internal communication, particularly between the waitstaff and the kitchen, suggesting a systemic issue that needs to be addressed for the safety of patrons.
In summary, while many guests enjoyed their meals and highlighted the restaurant's potential for safe dining, the alarming incidents reported by some patrons illustrate the critical importance of stringent allergy protocols and clearer communication to ensure the safety and well-being of all diners.
Find House of the Rising Sun
Address
18 Butcher Row, Shrewsbury SY1 1UW, United Kingdom
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Allergy Experiences
66 out of 5 stars
Based on 8 reviews
Review data
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5 star reviews
- 50%
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4 star reviews
- 25%
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3 star reviews
- 0%
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2 star reviews
- 13%
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1 star reviews
- 13%
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Recent reviews
1 out of 5 stars
Posted about 2 years ago on
Fish5 out of 5 stars
Posted about 6 years ago on
Nuts5 out of 5 stars
Posted almost 8 years ago on
5 out of 5 stars
Posted almost 8 years ago on
2 out of 5 stars
Posted about 8 years ago on
FishNuts4 out of 5 stars
Posted about 8 years ago on
4 out of 5 stars
Posted over 8 years ago on
5 out of 5 stars
Posted almost 11 years ago on
Important
You should always make your assessments and declare your allergies before ordering.