Harvester Garston Watford

Mixed experiences regarding food allergy management, with one positive and one severe negative review overshadowing otherwise good service.

63 GFA Score
Restaurant Type
BritishBurgersSteakhouse

The reviews of Harvester Garston Watford present a mixed sentiment regarding customer experiences with food allergies. Positive experiences are highlighted by several diners who appreciated the attentive service and great handling of allergy concerns, particularly noting staff members like Vicky and Carla for their understanding and care.

However, one significant negative review raises serious concerns about the restaurant's allergy protocols. A customer's experience of receiving a meal with prawns, despite having clearly communicated severe allergies, portrays a grave disregard for safety. The casual response of the staff upon realizing the mistake compounded the distress, leading to a disappointing dining experience.

While some reviews indicate that the restaurant can effectively manage allergies and create a welcoming environment, the serious lapse in the single negative review suggests a critical need for better training and protocols to ensure customer safety regarding food allergies.

Overall, diners with food allergies may want to exercise caution when choosing this venue, weighing the reported positive experiences against the significant risk highlighted in the negative feedback.

Find Harvester Garston Watford

Allergy Experiences

63 out of 5 stars

Based on 4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

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Recent reviews

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5 out of 5 stars

 

Posted 8 months ago on  

1 out of 5 stars

                         

Posted 8 months ago on  

5 out of 5 stars

   

Posted 10 months ago on  

5 out of 5 stars

           

Posted over 1 year ago on