Hanover Street Social
Mixed reviews on allergy accommodations; many positive, but some negative experiences highlight inconsistency in service and communication regarding allergies.
The reviews for Hanover Street Social reflect a mixed sentiment regarding the restaurant's handling of food allergies. Several patrons praised the establishment for its attentive service and thorough precautions taken to accommodate guests with specific dietary restrictions, particularly those with nut and garlic allergies. These customers felt reassured by the staff's knowledge and willingness to adjust meals accordingly.
Conversely, there are notable negative experiences that raised concerns about the reliability of allergy communication. One review described a situation where a diner felt uncomfortable after informing staff about a nut allergy, and another mentioned being assured a dessert did not contain strawberries, only to discover strawberries present. These instances emphasize a lack of consistency in the restaurant's allergy protocols, which can lead to anxiety for guests with serious food allergies.
Additionally, the experiences varied widely depending on the server, with some reviews highlighting exemplary service while others indicated a less personal touch. This inconsistency could affect diners' confidence in the restaurant's ability to handle allergy requests adequately.
Overall, while there are many commendations for how the restaurant handles dietary restrictions, the negative feedback indicates a need for improved communication and training among staff to ensure that every customer's unique needs are met consistently.
Find Hanover Street Social
Address
16-20 Hanover St, Liverpool L1 4AA, United Kingdom
Links
More
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Allergy Experiences
65 out of 5 stars
Based on 22 reviews
Review data
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5 star reviews
- 73%
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4 star reviews
- 9%
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3 star reviews
- 0%
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2 star reviews
- 0%
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1 star reviews
- 18%
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Recent reviews
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Nuts5 out of 5 stars
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Nuts5 out of 5 stars
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Nuts5 out of 5 stars
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Nuts1 out of 5 stars
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MilkNuts5 out of 5 stars
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Posted over 6 years ago on
Nuts5 out of 5 stars
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4 out of 5 stars
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Posted about 12 years ago on
Gluten1 out of 5 stars
Posted about 13 years ago on
MilkNutsImportant
You should always make your assessments and declare your allergies before ordering.