Gusto Italian

The reviews of Gusto Italian predominantly reflect a positive sentiment regarding their handling of food allergies. Many customers highlighted the attentive and thorough approach of the staff, particularly the ability to address specific dietary needs. Several reviewers mentioned receiving dedicated allergy menus and staff members who took extra care in ensuring no cross-contamination with allergens. Personal experiences with servers like Josh and other staff members contributed significantly to making diners feel secure and valued during their visits.

A few standout experiences included staff providing special attention for those with severe allergies, such as the manager taking one reviewer's order separately and ensuring that their meal was prepared in a dedicated area to avoid cross-contamination. The complimentary dessert surprise for celebrations was also a lovely touch that delighted guests and enhanced their dining experience. These thoughtful actions contributed to a strong recommendation from diners, especially for those with dietary restrictions.

However, there were notable negative experiences primarily related to communication failures. One review indicated a lack of attention to allergy requests made during the booking process, leading to significant disappointment and frustration upon arrival. Another reviewer felt the way allergy information was presented made them uncomfortable, which starkly contrasts with the otherwise positive reviews. Issues like these indicate that while many experiences are commendable, consistency in communication and service regarding allergies may need improvement.

In summary, while most diners left Gusto Italian feeling well cared for regarding their food allergies, there were exceptions that highlighted potential areas for improvement. Overall, the restaurant appears to be a solid choice for individuals with dietary needs, provided that they experience the attentive service that many others have.