Giggling Squid - Henley

The reviews highlight a mixed sentiment regarding the restaurant's handling of food allergies. Many diners appreciated the allergen-aware staff and detailed allergen menu, expressing comfort and safety when ordering. One reviewer specifically noted that the allergy menu was advanced compared to other establishments, fostering a sense of reassurance.

However, not all experiences were positive. A significant concern was raised regarding miscommunication and oversight in handling food allergies. In one instance, a dish was served containing cashews despite an explicit inquiry. This lapse could have resulted in severe consequences for the customer, showcasing a dangerous oversight in allergy management.

Additionally, while the kitchen staff showed attentiveness to allergens on several occasions, service inconsistencies such as slow order taking were reported, leading to a less than ideal experience overall. This emphasizes the need for improved training and communication among staff to ensure consistent and safe dining for customers with food allergies.

Overall, while many patrons enjoyed their meals and felt accommodated regarding allergies, the restaurant's performance in crucial situations indicates areas for improvement, particularly in maintaining high standards of allergy awareness and customer service.