Giggling Squid - Bath

The reviews highlight a mixed sentiment regarding the Giggling Squid in Bath, particularly concerning diners' experiences with food allergies. Several patrons commended the restaurant for its attentiveness to allergies, with specific examples of allergen labeling and a responsive staff. One reviewer expressed gratitude for the consideration shown towards their son's peanut allergy, indicating a reassuring atmosphere for families with similar concerns.

However, a significant number of reviews pointed out serious issues related to allergen management, specifically regarding allergens such as monosodium glutamate (MSG). One couple reported a severe reaction despite ordering from an MSG-free portion of the menu, underscoring potential flaws in the restaurant's handling of allergic requests. The lack of response from the management after the incident raised further concerns regarding their commitment to addressing food allergy issues effectively.

Moreover, another diner expressed disappointment in the restaurant's rigid policy regarding the modification of dishes for food intolerances, particularly with simpler adjustments, revealing a potential gap in customer service regarding food allergies. Although they had a satisfactory meal, the overall experience left doubts about returning, indicating a need for improvement in accommodating specific dietary concerns.

In summary, while some guests had positive experiences regarding allergen awareness, others faced challenges that suggest inconsistency in the restaurant's allergy management. This highlights the importance of clear communication and flexibility in catering to diners with food allergies or intolerances.