Frankie & Benny's
Positive experience with attentive service for food allergies.
The review highlights a very positive dining experience at Frankie & Benny's, particularly emphasizing the excellent service provided by the server, Sarah. Guests felt reassured by her attentiveness in relation to allergy management, specifically addressing a dairy allergy faced by one of the diners.
The reviewer appreciated that Sarah ensured the partner's safety by confirming that the ordered food was suitable. This attentive service allows diners with allergies to enjoy their meals without the constant worry of unintended exposure to allergens, which is crucial for a safe dining experience.
The overall atmosphere of the restaurant was described as slightly cold, yet manageable, indicating that while the environment could be improved, it did not significantly detract from their meal. The food quality was positively noted, reflecting satisfaction with both the menu options and the dining experience.
While there were suggestions for enhancements, like the addition of cinnamon sugar for the French toast, the primary focus remained on the successful handling of food allergies. The review underscores the importance of attentive staff when accommodating diners with specific dietary needs.
Find Frankie & Benny's
Address
Parkgate Shopping Centre, Stadium Way, Parkgate, Rotherham S60 1TG, United Kingdom
Links
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Allergy Experiences
82 out of 5 stars
Based on 1 review
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Recent reviews
5 out of 5 stars
Posted about 1 year ago on
Important
You should always make your assessments and declare your allergies before ordering.