Frankie & Benny's

The reviews reflect a highly positive sentiment regarding the dining experience at Frankie & Benny's, particularly in relation to food allergies. Multiple customers praised the staff's understanding and attentiveness towards allergy concerns, highlighting a separate menu that simplifies selections for those with dietary restrictions.

Specific mentions of staff members, such as Kyami and Sam, demonstrate a commendable level of customer service, as they not only acknowledged allergies but also provided reassurance regarding food safety. The proactive approach of inquiring about allergies inherently made diners feel more secure and accommodated, which is often hard to come by in restaurants.

Several reviews noted the delicious food options that remained accessible for those with allergies, indicating that the restaurant successfully balances taste with safety. Overall, the positive emphasis on the atmosphere, service, and willingness to cater to families with children facing food allergies created a welcoming dining experience.

A few critiques were offered about non-food-related issues, such as the state of the disabled toilet, but these did not overshadow the overwhelmingly positive comments regarding the allergy management and overall hospitality.