Elnecot

Most reviews praise Elnecot for attentive allergy management, with positive interactions from staff and chefs, but one review highlights a severe lapse in service for allergy support.

66 GFA Score
Restaurant Type
BritishBritishBritishBrunchBrunchBrunchTapasVegetarian
Based on the data we have found Elnecot is good for the following food allergies:
Nuts
Negative reviews involving the following food allergies:
Nuts

Overall, the reviews for Elnecot present a positive sentiment regarding the restaurant's handling of food allergies. Many diners expressed appreciation for the staff's attentiveness and knowledge about allergens, particularly highlighting proactive measures taken by the chefs. The ability to personally discuss allergy concerns with the chef was a common point of satisfaction, providing guests with reassurance and comfort during their dining experiences.

Several diners shared glowing experiences where chefs tailored dishes to accommodate specific allergies, such as garlic and nuts. These personalized interactions not only enhanced their meals but also demonstrated a commitment to safety and customer satisfaction. The quality of food and atmosphere further contributed to the overall enjoyment of their visits.

However, it is crucial to note a stark contrast in one negative review, where a patron encountered extremely rude behavior from staff regarding a severe nut allergy. Despite prior notification of the dietary requirement, the patron faced dismissive comments and miscommunication about food safety, which overshadowed their evening.

This incident serves as a reminder that consistency in training and communication is vital in allergy management, especially in a restaurant setting. While most reviews commend Elnecot for its allergy protocols, this single experience underscores the importance of maintaining high standards across all interactions with patrons, particularly those with dietary restrictions.

Allergy Experiences

66 out of 5 stars

Based on 7 reviews

Review data

5 star reviews

71%

4 star reviews

0%

3 star reviews

14%

2 star reviews

0%

1 star reviews

14%

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Recent reviews

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5 out of 5 stars

                 

Posted over 1 year ago on  

3 out of 5 stars

             

Posted over 1 year ago on  

Nuts

5 out of 5 stars

         

Posted over 4 years ago on  

Nuts

5 out of 5 stars

         

Posted over 5 years ago on  

Nuts

5 out of 5 stars

         

Posted over 5 years ago on  

5 out of 5 stars

                   

Posted over 6 years ago on  

Nuts

1 out of 5 stars

               

Posted over 6 years ago on  

Nuts