Elmers Take a Break Cafe
Loving ambiance, but there's a significant oversight in allergy response.

The review expresses a generally positive sentiment regarding the dining experience at Elmers Take a Break Cafe. The food is praised as lovely, and the friendly service enhances the overall enjoyment of the meal. However, a critical issue arises in the context of food allergies, highlighting the importance of clear communication in restaurant settings.
The review specifically mentions that two members of the dining party have a milk allergy and that their request for toast without butter was not fulfilled. Instead, they were served buttered toast, which is a serious oversight when dealing with food allergies. This indicates a need for improved processes to ensure that allergy requests are communicated effectively among staff.
While the review acknowledges the restaurant's positive aspects, the failure to accommodate specific dietary restrictions could detract from the overall experience, especially for those with allergies. It underscores the significance of attentiveness in handling food allergy requests within the hospitality industry.
Overall, while the ambiance and food quality are commendable, restaurants must prioritize customer safety, particularly for patrons with allergies, to foster a truly enjoyable dining experience.
Find Elmers Take a Break Cafe
Address
60 Crwys Rd, Cardiff CF24 4NN, United Kingdom
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Allergy Experiences
82 out of 5 stars
Based on 1 review
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Recent reviews
4 out of 5 stars
Posted over 6 years ago on
MilkImportant
You should always make your assessments and declare your allergies before ordering.