Due Fratelli
Diners appreciate the food quality but express frustration over restrictive policies regarding gluten intolerance.
The review reflects a mixed sentiment regarding the dining experience at Due Fratelli, specifically in relation to food allergies and dietary restrictions. While the quality of food was praised, there was notable frustration with the handling of gluten intolerance.
The reviewer highlights that one member of their party was gluten intolerant, and upon inquiring about gluten-free pasta, they found it was unavailable. Instead, alternatives were proposed, but the situation quickly became confusing and overly cautious, with the restaurant requesting a legal waiver for serving gluten-free chips. This practice was perceived as excessive and out of step with industry norms.
The response from the restaurant concerning the sharing of chips was particularly bizarre to the reviewer. They pointed out that this strict approach is uncommon, especially for a condition like gluten intolerance that is often managed with simple dietary adjustments rather than extreme precautions. The reviewer suggested that, while they acknowledge the seriousness of allergies, gluten intolerance often leads to discomfort rather than severe health risks.
In conclusion, despite the overall satisfaction with the meal, the restaurant's handling of dietary preferences, particularly gluten intolerance, left the diners feeling disheartened. The reviewer called for Due Fratelli to adapt to contemporary dining expectations surrounding food allergies and dietary restrictions, thereby enhancing the overall customer experience.
Find Due Fratelli
Address
132A Front St, Newbiggin-by-the-Sea NE64 6AR, United Kingdom
Links
More
Allergy Experiences
82 out of 5 stars
Based on 1 review
Review data
-
5 star reviews
- 0%
-
4 star reviews
- 100%
-
3 star reviews
- 0%
-
2 star reviews
- 0%
-
1 star reviews
- 0%
Share your thoughts
If you’ve been to this resturant help others by sharing your experience of eating here with a food allergy.
Register to add your review
Recent reviews
4 out of 5 stars
Posted over 6 years ago on
GlutenImportant
You should always make your assessments and declare your allergies before ordering.