Dorindo's

The reviews for Dorindo's highlight a mixed sentiment surrounding the dining experience, particularly in relation to food allergies. While the quality of the Mexican cuisine is frequently praised, with some reviewers claiming it to be the best in the UK, the handling of food allergies has raised significant concerns for some patrons.

One review details a troubling experience involving a celiac customer who faced a serious incident with gluten contamination. Despite confirming requests for gluten-free dishes multiple times, the lack of effective communication and training among staff resulted in a dangerous mix-up. The manager's aggressive handling of the situation further compounded the negative experience, showcasing a critical failure in allergy protocol and customer service.

Contrasting this, another review speaks to a positive experience where the owner personally addressed a customer's sesame allergy, demonstrating diligence and care regarding food safety. This highlights the inconsistency in allergy management across the staff, reinforcing the importance of proper training and communication for handling food allergies.

Overall, while the food at Dorindo's receives widespread acclaim, potential customers with food allergies are advised to exercise caution, as experiences can vary drastically depending on staff awareness and training.