Delhi House Cafe
Mixed sentiments on allergy handling; some praise attentive service while one review highlights a serious allergy oversight.
The reviews of Delhi House Cafe reflect a mixed sentiment regarding the handling of food allergies. One reviewer expressed significant disappointment and concern over a serious incident where a server mistakenly served a dish containing gluten, despite multiple acknowledgments of the guest's celiac condition. The customer highlighted the importance of careful allergen management, emphasizing that a more thorough communication process is vital to ensure safety.
Conversely, several other reviews praise the restaurant's staff for their attentiveness and thoroughness when addressing allergies. A reviewer described their experience as "lovely," commending a waiter for effectively communicating with the chef to address their sister's nut allergy. This highlights that some staff members are well-equipped to handle allergy-related inquiries and provide suitable menu options.
Another reviewer noted the presence of a dedicated allergen menu that clearly indicated which dishes contained allergens and those that could potentially be modified. This proactive approach was appreciated and contributed to a positive dining experience, indicating that the restaurant has resources in place to accommodate various dietary needs.
Overall, while some diners had a wonderful experience with allergy management, the concerning oversight from one server underscores the necessity for consistent training and communication within the kitchen and front-of-house teams to ensure all staff are aligned on food allergy protocols.
Find Delhi House Cafe
Address
Unit 10 Exchange Sq, Manchester M4 3TR, United Kingdom
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Allergy Experiences
63 out of 5 stars
Based on 4 reviews
Review data
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5 star reviews
- 75%
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4 star reviews
- 0%
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3 star reviews
- 0%
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2 star reviews
- 25%
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1 star reviews
- 0%
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Recent reviews
2 out of 5 stars
Posted 9 months ago on
Gluten5 out of 5 stars
Posted 9 months ago on
Nuts5 out of 5 stars
Posted over 1 year ago on
GlutenNuts5 out of 5 stars
Posted almost 5 years ago on
Important
You should always make your assessments and declare your allergies before ordering.