Delhi House Cafe

Mixed sentiments on allergy handling; some praise attentive service while one review highlights a serious allergy oversight.

63 GFA Score
Restaurant Type
AsianIndianIndianIndianIndianVeganVegetarian
Based on the data we have found Delhi House Cafe is good for the following food allergies:
Gluten Nuts
Negative reviews involving the following food allergies:
Gluten

The reviews of Delhi House Cafe reflect a mixed sentiment regarding the handling of food allergies. One reviewer expressed significant disappointment and concern over a serious incident where a server mistakenly served a dish containing gluten, despite multiple acknowledgments of the guest's celiac condition. The customer highlighted the importance of careful allergen management, emphasizing that a more thorough communication process is vital to ensure safety.

Conversely, several other reviews praise the restaurant's staff for their attentiveness and thoroughness when addressing allergies. A reviewer described their experience as "lovely," commending a waiter for effectively communicating with the chef to address their sister's nut allergy. This highlights that some staff members are well-equipped to handle allergy-related inquiries and provide suitable menu options.

Another reviewer noted the presence of a dedicated allergen menu that clearly indicated which dishes contained allergens and those that could potentially be modified. This proactive approach was appreciated and contributed to a positive dining experience, indicating that the restaurant has resources in place to accommodate various dietary needs.

Overall, while some diners had a wonderful experience with allergy management, the concerning oversight from one server underscores the necessity for consistent training and communication within the kitchen and front-of-house teams to ensure all staff are aligned on food allergy protocols.

Allergy Experiences

63 out of 5 stars

Based on 4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

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Recent reviews

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2 out of 5 stars

                                               

Posted 9 months ago on  

Gluten

5 out of 5 stars

   

Posted 9 months ago on  

Nuts

5 out of 5 stars

                       

Posted over 1 year ago on  

GlutenNuts

5 out of 5 stars

         

Posted almost 5 years ago on