Côte Cardiff Central

Overall, experiences regarding food allergies at Côte Cardiff Central are mixed, with highlights for attentive service and allergy management, but also significant criticism for lapses in communication and care.

65 GFA Score
Restaurant Type
FrenchMediterraneanVegetarian Friendly
Based on the data we have found Côte Cardiff Central is good for the following food allergies:
Gluten Milk
Negative reviews involving the following food allergies:
Gluten

The reviews for Côte Cardiff Central reflect a mix of positive and negative experiences concerning dining with food allergies. Several diners praised the restaurant for its proactive approach to managing allergies. One reviewer noted that the staff provided a tablet with ingredient information, which made navigating food options much easier. Another mentioned the clarity of food labeling, which significantly enhanced their dining experience, showcasing the restaurant's commitment to accommodating guests with allergies.

However, not all experiences were positive. A reviewer shared a concerning incident where their dairy intolerance was overlooked, resulting in a meal that was improperly prepared. While the dish was replaced, the lack of professionalism left the diner feeling uneasy and dissatisfied. This highlights a critical gap in communication and training among the staff, which can have serious implications for guests with food allergies.

The reviews also indicate variability in staff attentiveness, with some diners reporting exceptional service and thoroughness, while others experienced dismissive or condescending remarks when discussing their allergies. For instance, one server's flippant response to a guest’s pea allergy suggested a lack of understanding and seriousness regarding food intolerances.

In summary, while many diners appreciated the measures Côte Cardiff Central has in place for addressing food allergies, there remains a need for consistency in staff training and communication to ensure the safety and satisfaction of all guests. It is crucial for restaurants to prioritize allergy management training to prevent incidents that could jeopardize a guest's health.

Find Côte Cardiff Central

Address

10-11 Mill Ln, Cardiff CF10 1FL, United Kingdom

Links

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Other Côte locations Other allergy friendly restaurants in Cardiff.

Allergy Experiences

65 out of 5 stars

Based on 13 reviews

Review data

5 star reviews

54%

4 star reviews

15%

3 star reviews

15%

2 star reviews

0%

1 star reviews

15%

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Recent reviews

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3 out of 5 stars

                       

Posted 9 months ago on  

5 out of 5 stars

         

Posted about 1 year ago on  

1 out of 5 stars

         

Posted over 1 year ago on  

3 out of 5 stars

     

Posted over 1 year ago on  

5 out of 5 stars

           

Posted over 1 year ago on  

4 out of 5 stars

   

Posted over 1 year ago on  

Gluten

5 out of 5 stars

         

Posted over 2 years ago on  

5 out of 5 stars

 

Posted over 3 years ago on  

5 out of 5 stars

   

Posted almost 4 years ago on  

5 out of 5 stars

                     

Posted almost 6 years ago on  

5 out of 5 stars

       

Posted over 6 years ago on  

1 out of 5 stars

             

Posted almost 7 years ago on  

Gluten

4 out of 5 stars

         

Posted about 7 years ago on  

Milk