Côte Cardiff Bay
Côte Cardiff Bay is praised for its attentive allergy management, friendly staff, and good food, though one negative experience was noted regarding gluten cross-contamination.
The reviews of Côte Cardiff Bay highlight a predominantly positive sentiment regarding the restaurant's handling of food allergies. Many diners expressed appreciation for the staff's attentiveness and thoroughness in communicating allergy-related information. Examples include the use of an allergens iPad and meal flags for those with allergies, which provided customers with reassurance and enhanced their overall dining experience.
Customers noted the effort made by the staff to address specific dietary needs, particularly gluten allergies. Several reviews mentioned that the staff took these concerns seriously, effectively turning potentially stressful situations into enjoyable meals. Diners appreciated the friendly atmosphere and the quality of the food, which they found to be both tasty and high standard.
However, there was one notable negative experience related to gluten cross-contamination, where a coeliac customer reported an adverse reaction after receiving a meal that may have been improperly prepared. This incident tempered the otherwise excellent feedback and serves as a reminder of the importance of strict adherence to allergy protocols in food preparation.
Despite this isolated incident, most reviews conveyed a general sentiment that Côte Cardiff Bay is a commendable place for diners with food allergies, showcasing a solid commitment to customer service and satisfaction.
Find Côte Cardiff Bay
Address
25, Mermaid Quay, Cardiff CF10 5BZ, United Kingdom
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Allergy Experiences
71 out of 5 stars
Based on 17 reviews
Review data
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5 star reviews
- 71%
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4 star reviews
- 12%
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3 star reviews
- 0%
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2 star reviews
- 12%
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1 star reviews
- 6%
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GlutenImportant
You should always make your assessments and declare your allergies before ordering.