Cosy Club
Overall positive sentiment regarding allergy accommodations, with personal experiences highlighting attentive service and effective communication, though one negative review indicates inconsistency in allergy handling.
The reviews for Cosy Club reveal a predominantly positive sentiment regarding the handling of food allergies. Many diners express gratitude towards the staff for their attentiveness and proactive measures in accommodating various dietary restrictions, including nut, gluten, and fish allergies. The repeated emphasis on clear communication and dedicated service for allergy sufferers enhances the overall dining experience, showcasing the restaurant's commitment to safety and customer satisfaction.
Several diners specifically note that staff members actively inquired about allergies upon greeting, which set a reassuring tone for the meal. Reviewers appreciate the thoroughness with which the restaurant regards allergy concerns, indicating that they provided allergen cards and assigned chefs to focus on the specific needs of guests with allergies. This level of care instilled confidence in patrons with food sensitivities, resulting in positive dining experiences.
However, there is a contrasting review that highlights a failure in allergy communication, indicating that not all staff appeared knowledgeable about cross-contamination risks related to cooking methods. This inconsistency raises concerns about how effectively allergies are managed during busy service periods. The experience of the reviewer, whose friend has a fish allergy, underscores the need for further training and clearer communication among all staff regarding allergy protocols.
In summary, while the overall consensus is that Cosy Club provides a welcoming and accommodating atmosphere for diners with allergies, there are notable instances of inconsistency that suggest room for improvement. Addressing these concerns could help enhance their reputation and ensure a consistently positive experience for all guests, regardless of their dietary needs.
Find Cosy Club
Address
34 Old Christchurch Rd, Bournemouth BH1 1LG, United Kingdom
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Allergy Experiences
75 out of 5 stars
Based on 9 reviews
Review data
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5 star reviews
- 78%
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4 star reviews
- 0%
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3 star reviews
- 11%
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2 star reviews
- 0%
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1 star reviews
- 11%
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Recent reviews
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FishImportant
You should always make your assessments and declare your allergies before ordering.