Cosy Club

Overall, diners appreciate the attentive allergy management at Cosy Club, with some experiencing excellent service while others faced frustrations during busy times, highlighting mixed feelings about the overall dining experience.

66 GFA Score
Restaurant Type
BritishBrunchVegan
Based on the data we have found Cosy Club is good for the following food allergies:
Gluten Nuts
Negative reviews involving the following food allergies:
Milk

The reviews indicate a generally positive sentiment regarding how Cosy Club manages food allergies. Many diners praised the restaurant's commitment to allergy training, with specific mentions of staff being well-informed and attentive to dietary restrictions. Multiple reviews highlight comprehensive checks regarding allergies, creating a sense of safety for those with specific dietary needs.

While some diners appreciated the careful consideration given to allergies—citing pleasant experiences and delicious food—others expressed frustration with the service, particularly during busy periods. Complaints about delayed service when ordering food and drinks suggest that, while the intention to prioritize allergy management is there, execution can falter in high-pressure situations.

Notably, some guests reported feeling overwhelmed by the repeated inquiries about allergies, which detracted from their overall enjoyment. The balance between diligence and customer comfort is critical, as evidenced by mixed feedback on how the staff handled these inquiries.

Ultimately, the restaurant shows promise in managing food allergies effectively, though staffing and service efficiency on busier occasions could be improved to enhance the overall dining experience.

Find Cosy Club

Address

45-51 London St, Norwich NR2 1AG, United Kingdom

Links

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Allergy Experiences

66 out of 5 stars

Based on 8 reviews

Review data

5 star reviews

63%

4 star reviews

13%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

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Recent reviews

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5 out of 5 stars

         

Posted 6 months ago on  

Gluten

2 out of 5 stars

                         

Posted 9 months ago on  

Milk

2 out of 5 stars

                           

Posted over 1 year ago on  

5 out of 5 stars

                   

Posted over 1 year ago on  

5 out of 5 stars

     

Posted over 1 year ago on  

5 out of 5 stars

     

Posted almost 2 years ago on  

5 out of 5 stars

                                     

Posted over 3 years ago on  

4 out of 5 stars

         

Posted over 3 years ago on  

Nuts