Cosy Club
Mixed experiences regarding allergy handling at Cosy Club, with some praising proactive staff and others expressing disappointment.
The reviews of Cosy Club highlight a mixed sentiment regarding their handling of food allergies. While several patrons praised the proactive and caring staff who took the time to check allergy concerns, others reported dissatisfaction and frustration with their experiences.
Positive reviews emphasized the restaurant's attentive approach towards food allergies. Several customers noted that staff members were quick to inquire about allergies and made efforts to accommodate various dietary restrictions, especially with options like vegan and gluten-free menus. This attention was particularly comforting for those with severe allergies.
However, contrasting experiences surfaced, as some patrons expressed disappointment and confusion, particularly regarding specific allergies to dairy, soya, and melon. One reviewer even revoked a previous positive assessment, indicating a decline in the restaurant's allergy-friendliness. This inconsistency points to potential gaps in training or communication among staff members.
Overall, while many guests had positive experiences regarding allergy management, it is clear that there are improvements needed to ensure consistently safe dining for all individuals with dietary restrictions.
Find Cosy Club
Address
Buttermarket Shopping Centre, St Stephen's Lane, Ipswich IP1 1DT, United Kingdom
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Allergy Experiences
61 out of 5 stars
Based on 7 reviews
Review data
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5 star reviews
- 57%
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4 star reviews
- 14%
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3 star reviews
- 0%
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2 star reviews
- 29%
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1 star reviews
- 0%
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Recent reviews
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GlutenMilkImportant
You should always make your assessments and declare your allergies before ordering.