Carluccio's

The reviews of Carluccio's highlight a significant divide in customer experiences related to food allergy management. One reviewer expressed grave concern over the staff's handling of their fish allergy, noting a lack of proper response from management after they encountered potential contamination. This incident underscores a troubling scenario where the restaurant seemed to prioritize efficiency over safety, leading to worries about their allergen protocols.

In contrast, another review praises a staff member named Stella for her meticulous attention to food allergies. She proactively checked ingredient safety and avoided cross-contamination risks, demonstrating a commendable level of awareness and initiative. This positive encounter emphasizes that while some staff may be knowledgeable and diligent, experiences can vary greatly in the same establishment.

A third review reinforces the notion of attentiveness to food allergies, specifically highlighting the gluten-free menu that caters to Coeliacs. This inclusion suggests that the restaurant recognizes and accommodates specific dietary needs, which can greatly enhance the dining experience for those with allergies.

Overall, these reviews exhibit a mixed sentiment towards Carluccio's allergy handling practices. While there are instances of positive experiences attributed to individual staff members' efforts, serious concerns from others reflect a need for consistent training and commitment across the board to ensure the safety of all allergy sufferers.