Carluccio's

The reviews for Carluccio's present a varied spectrum of experiences particularly related to food allergies. A significant positive sentiment emerges from several patrons who appreciated the thoroughness and professionalism of the staff in handling allergy-related requests. In multiple instances, diners noted how allergies were effectively communicated to managers, and specific measures such as labeling meals with allergy indicators were taken to ensure safety.

Conversely, there are also negative experiences highlighted in the reviews. One customer described an upsetting encounter where their food allergy was met with reluctance from the management to provide relevant information. This lack of support created an uncomfortable dining experience, emphasizing the importance of appropriate staff training in dealing with food allergies.

Another review pointed out an issue with a server's inattentiveness regarding an allergy when serving drinks, indicating an area for improvement in consistent communication about dietary restrictions. While the problem was rectified, it emphasized the need for proactivity in customer service with special considerations to allergies.

Overall, the reviews suggest that while Carluccio's has made commendable efforts to address food allergies, there remains a divide in customer experiences that highlights the critical importance of consistent awareness and communication from all staff members.