Carluccio's
Overall positive reviews highlight excellent allergy awareness and service, despite a negative experience regarding carelessness with personal belongings.
The reviews for Carluccio's primarily reflect a positive sentiment regarding the attention given to food allergies. Multiple customers praised the staff, particularly a manager and a waiter named Peter, for their accommodating and proactive approach in ensuring a safe dining experience for individuals with allergies. They appreciated the detailed checks on allergens and thoughtful meal suggestions, enhancing their overall satisfaction.
In contrast, one review presented a starkly negative experience, criticizing the restaurant for a lack of care with both food allergies and personal belongings, as it mentioned an incident where a gold ring was mishandled. This review emphasized a disregard for customer safety and satisfaction, highlighting it as a disappointing aspect of their visit.
Despite the negative review, the overall sentiment leans towards a strong recommendation for the restaurant, especially for those with food allergies. Reviewers indicated that the staff's knowledge and willingness to assist made a significant difference, allowing them to enjoy their meals without undue stress.
Ultimately, while there are concerns regarding personal property handling, the restaurant seems committed to providing a safe and considerate dining experience for customers with allergies, making it a recommended choice for such diners.
Find Carluccio's
Address
westquay, Shopping Centre, Unit SU55/56, Southampton SO15 1QF, United Kingdom
Links
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Allergy Experiences
66 out of 5 stars
Based on 8 reviews
Review data
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5 star reviews
- 75%
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4 star reviews
- 0%
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3 star reviews
- 0%
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2 star reviews
- 13%
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1 star reviews
- 13%
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Recent reviews
2 out of 5 stars
Posted over 1 year ago on
5 out of 5 stars
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5 out of 5 stars
Posted over 9 years ago on
GlutenMilkImportant
You should always make your assessments and declare your allergies before ordering.