Carluccio's

Overall positive reviews highlight excellent allergy awareness and service, despite a negative experience regarding carelessness with personal belongings.

66 GFA Score
Restaurant Type
ItalianMediterraneanPastaVegetarian
Based on the data we have found Carluccio's is good for the following food allergies:
Gluten Milk

The reviews for Carluccio's primarily reflect a positive sentiment regarding the attention given to food allergies. Multiple customers praised the staff, particularly a manager and a waiter named Peter, for their accommodating and proactive approach in ensuring a safe dining experience for individuals with allergies. They appreciated the detailed checks on allergens and thoughtful meal suggestions, enhancing their overall satisfaction.

In contrast, one review presented a starkly negative experience, criticizing the restaurant for a lack of care with both food allergies and personal belongings, as it mentioned an incident where a gold ring was mishandled. This review emphasized a disregard for customer safety and satisfaction, highlighting it as a disappointing aspect of their visit.

Despite the negative review, the overall sentiment leans towards a strong recommendation for the restaurant, especially for those with food allergies. Reviewers indicated that the staff's knowledge and willingness to assist made a significant difference, allowing them to enjoy their meals without undue stress.

Ultimately, while there are concerns regarding personal property handling, the restaurant seems committed to providing a safe and considerate dining experience for customers with allergies, making it a recommended choice for such diners.

Find Carluccio's

Address

westquay, Shopping Centre, Unit SU55/56, Southampton SO15 1QF, United Kingdom

Links

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Google Reviews

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Other allergy friendly restaurants in Southampton.

Allergy Experiences

66 out of 5 stars

Based on 8 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

0%

2 star reviews

13%

1 star reviews

13%

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Recent reviews

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2 out of 5 stars

             

Posted over 1 year ago on  

5 out of 5 stars

   

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5 out of 5 stars

     

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5 out of 5 stars

     

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1 out of 5 stars

           

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5 out of 5 stars

       

Posted almost 6 years ago on  

5 out of 5 stars

     

Posted almost 7 years ago on  

5 out of 5 stars

         

Posted over 9 years ago on  

GlutenMilk