Caribbean Fusion
Dining experience was mixed; positive food quality overshadowed by poor allergy handling and staff training issues.
The review reflects a mixed dining experience at Caribbean Fusion, highlighting a notable disparity in customer service, particularly in handling food allergies. While the atmosphere and food quality received praise, the experience for a colleague with a specific food allergy was far from satisfactory.
The reviewer noted that upon inquiring about safe menu options, the manager's response was dismissive and lacked the necessary attention to detail, which is critical when addressing food allergies. This oversight not only caused frustration but also left a negative impression on the affected diner, indicating a need for better training among staff regarding allergy protocols.
Despite the challenges faced during the visit, the reviewer enjoyed a delicious soup and appreciated the overall speedy service of their meals. This indicates that, while the food may be appealing, the handling of food allergies and customer service can heavily influence the overall dining experience.
In summary, while Caribbean Fusion may offer tempting menu items and a vibrant atmosphere, they must improve their approach to allergy management to ensure the safety and satisfaction of all diners.
Find Caribbean Fusion
Address
718 City Rd, Sheffield S2 1GJ, United Kingdom
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Other allergy friendly restaurants in Sheffield. Other allergy friendly restaurants in Rotherham.
Allergy Experiences
82 out of 5 stars
Based on 1 review
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Recent reviews
4 out of 5 stars
Posted over 13 years ago on
Important
You should always make your assessments and declare your allergies before ordering.