Bridgewater Exchange

Mixed sentiments about allergy management; some praised attentive service, while one reviewer criticized rigidity in menu customization.

63 GFA Score

Restaurant Type

BritishFast FoodPub Food

Negative reviews involving the following food allergies:

Milk

The reviews present a mixed sentiment regarding the allergy management at Bridgewater Exchange. While several diners praised the staff's attentiveness and willingness to address food allergies, one negative review highlighted issues with the restaurant's fixed menu policies.

Positive experiences emphasized the helpfulness of specific staff members. Customers appreciated waitstaff, such as Harley and Chay, for actively inquiring about allergies and assisting with menu selections. Their proactive approach made those with allergies feel valued and secure in their dining choices.

Conversely, a critical review pointed out the restaurant's inflexibility regarding menu customization. The inability to alter dishes unless one had a documented allergy led to frustration. This rigidity in the fixed menu concept caused dissatisfaction, undermining the overall dining experience.

In conclusion, while many reviews commend the restaurant for its excellent customer service in navigating dietary restrictions, the criticism points to a significant area for improvement—offering more flexibility in menu options for customers without formal allergies.

Find Bridgewater Exchange

Address

Manchester Airport, Terminal 2, Manchester M90 1QX, United Kingdom

Links

Website

Tripadvisor

Google Reviews

Allergy Experiences

Based on 4 reviews

5 star reviews: 75%
4 star reviews: 0%
3 star reviews: 0%
2 star reviews: 0%
1 star reviews: 25%

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Posted about 4 years ago on

Milk

Important

Our assessment on Bridgewater Exchange is based on our software going out to the web and finding reviews people with food allergies have left for venues alongside the experiences of our users. It is not an official endorsement or otherwise of Good For Allergies. Our own experience of eating out with a food allergy is to lean on other people's experiences. It is not a guarantee nor a steadfast way to be sure but we found it's a great starting step in deciding where to go.

You should always make your assessments and declare your allergies before ordering.