Bear & Staff

The reviews for Bear & Staff reflect a generally positive sentiment, particularly regarding customer service. Reviewers praised the professionalism and helpfulness of the staff, specifically mentioning Carl, Josh, and the team. Many guests appreciated the warm welcome and the quality of the food, highlighting dishes like the Sunday roast and fish and chips as excellent choices.

However, there is a notable concern regarding the handling of food allergies. One reviewer pointed out that they were not asked about allergies when the menu was presented, despite having previously listed them during the booking process. This lack of inquiry raised some surprise and concern, particularly given the importance of food allergies for diners.

The commitment to check allergies with the chef, as mentioned in one review, suggests that some guests may have had a good experience related to allergy management, but the absence of proactive questioning could lead to vulnerabilities for those with allergies. This disconnect indicates that while the restaurant may be equipped to handle allergies, the initial engagement with diners could be improved.

In conclusion, while Bear & Staff has garnered praise for its food and service, enhancing the communication and inquiry about food allergies during the dining experience could further solidify its reputation and ensure the safety and satisfaction of all patrons.