Bath House

The reviews reflect a mixed sentiment regarding the Bath House restaurant's handling of food allergies. While several customers praised the attentive staff, particularly Kelly and Serena, for their thoroughness and care in ensuring the safety of diners with allergies, other customers reported significant issues, including poor communication and negligence in allergy management.

Positive experiences highlighted staff who went above and beyond to guarantee the safety of guests. Reviewers appreciated the chef's willingness to discuss allergy concerns and the genuine care exhibited by the waiting staff. Many customers expressed confidence in the restaurant's ability to address their dietary needs, contributing to a favorable dining atmosphere.

Conversely, critical reviews revealed alarming shortcomings in allergy information accessibility and responsiveness. Instances of staff members seeming overwhelmed and unable to provide crucial allergen details led to frustration, particularly for families with children facing severe allergies. Reports of improper food preparations resulting in allergic reactions further exacerbated these negative experiences.

Overall, while the restaurant's potential for stellar service and allergy management is evident, it is marred by inconsistent experiences. Improvement in communication regarding allergies and better staff training may enhance customer confidence and satisfaction in the future.