Banana Tree Henley

Most diners had positive experiences with allergy accommodations, but one review noted a lack of inquiry about allergies. Overall, staff attentiveness and food quality received high praise.

59 GFA Score
Restaurant Type
AsianThaiVegetarian

The reviews for Banana Tree Henley suggest a generally positive sentiment regarding the restaurant's accommodation of food allergies. In particular, one diner praised the staff's attentiveness and willingness to address their severe allergy to honey, highlighting that there was no stress for the team related to it. This response indicates a commendable approach to allergy management that can enhance customer trust and comfort during dining experiences.

However, there was also a notable concern raised in a separate review regarding the lack of proactive inquiry about food allergies. The reviewer mentioned that their group was not asked about allergies, which could pose a risk for individuals who may not have thoroughly studied the menu beforehand. This inconsistency underscores the importance of asking customers about allergies, particularly in establishments where food allergies are a significant concern.

The reviews collectively emphasized the quality of food and staff interaction, with one diner noting the cleanliness and decor of the restaurant as contributing factors to their overall enjoyment. The mention of great staff, specifically Ursula, who was accommodating to allergies, pointed to the establishment's commitment to customer service.

Overall, while the restaurant received praise for food quality and ambiance, it also highlights an area for improvement in their allergen inquiry process, ensuring that all diners feel safe and attended to regarding their dietary needs.

Allergy Experiences

59 out of 5 stars

Based on 3 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

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5 out of 5 stars

 

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3 out of 5 stars

         

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5 out of 5 stars

           

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