Banana Tree Chelmsford
Most reviews highlight attentive service for allergies, with positive experiences for some but serious concerns for others regarding food safety.
The reviews of Banana Tree Chelmsford reflect a mixed sentiment regarding the handling of food allergies. Several customers noted that the staff were knowledgeable and proactive in addressing allergies. One reviewer specifically mentioned a positive experience concerning a nut allergy, praising the use of an allergy book to safely navigate food options.
On the contrary, a significant concern arose from one review where a customer who ordered vegan skewers was mistakenly served chicken. This incident pointed out a serious flaw in the restaurant's attention to food allergies and dietary restrictions, raising alarm about the potential dangers for customers with severe allergies.
While the service was generally described as attentive and friendly, the discrepancy between positive and negative experiences highlights a crucial area for improvement in terms of consistency and training regarding allergy awareness.
Overall, while many diners appreciated the efforts made by the staff to accommodate allergies, the serious oversight in one instance indicates that there is a need for the restaurant to reinforce food safety procedures, ensuring all dietary needs are met with utmost care.
Find Banana Tree Chelmsford
Address
25-27, Barrow at High Chelmer Shop Exchange Way, Chelmsford CM1 1XD, United Kingdom
Links
More
Allergy Experiences
69 out of 5 stars
Based on 5 reviews
Review data
-
5 star reviews
- 80%
-
4 star reviews
- 0%
-
3 star reviews
- 0%
-
2 star reviews
- 0%
-
1 star reviews
- 20%
Share your thoughts
If you’ve been to this resturant help others by sharing your experience of eating here with a food allergy.
Register to add your review
Recent reviews
5 out of 5 stars
Posted over 2 years ago on
Nuts1 out of 5 stars
Posted over 5 years ago on
5 out of 5 stars
Posted over 6 years ago on
Nuts5 out of 5 stars
Posted over 6 years ago on
5 out of 5 stars
Posted almost 7 years ago on
NutsImportant
You should always make your assessments and declare your allergies before ordering.