Australasia

Overall, the restaurant Australasia is praised for its excellent allergy management and attentive service, while a few negative experiences highlight gaps in handling allergies and customer service issues.

66 GFA Score
Restaurant Type
EuropeanFrenchFusionJapaneseJapaneseJapaneseRoastSeafoodSteakhouseSushiSushiSushiSushiTapas
Based on the data we have found Australasia is good for the following food allergies:
Nuts Peanuts
Negative reviews involving the following food allergies:
Fish

The reviews for Australasia reflect a strong overall positive sentiment, particularly regarding the restaurant's handling of food allergies. Multiple diners applauded the staff's thoroughness in managing allergy-related concerns, reinforcing a sense of safety and care. Many reviewers highlighted the attentive service provided by specific waitstaff, who ensured that allergy restrictions were communicated clearly to the kitchen, allowing for a pleasant dining experience.

Several reviewers shared experiences of impressive attention to detail. In one instance, a waiter consulted with the chef regarding a guest's coriander allergy, confirming that the restaurant takes such matters seriously. Other diners expressed confidence in the safety of their meals, particularly those with nut or peanut allergies, suggesting a well-implemented system for managing food allergies.

However, contrasting experiences emerged from a few negative reviews, where diners noted inadequate customer service and uncomfortable interactions regarding allergy announcements. One reviewer mentioned a dismissive response to a fish allergy inquiry, indicating a lack of sensitivity. Additionally, instances of improper communication about menu options for larger groups raised concerns about the restaurant's consistency in managing allergy-related issues.

Ultimately, while the overall sentiment leans positively towards Australasia for its commitment to allergy management, there are critical insights concerning the need for improved staff training and consistency in customer service, particularly in high-stakes allergy situations.

Allergy Experiences

66 out of 5 stars

Based on 10 reviews

Review data

5 star reviews

70%

4 star reviews

0%

3 star reviews

10%

2 star reviews

10%

1 star reviews

10%

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Recent reviews

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3 out of 5 stars

                                                     

Posted 7 months ago on  

NutsPeanuts

5 out of 5 stars

       

Posted 10 months ago on  

5 out of 5 stars

                         

Posted 12 months ago on  

5 out of 5 stars

         

Posted about 1 year ago on  

Nuts

5 out of 5 stars

         

Posted about 1 year ago on  

Nuts

1 out of 5 stars

                 

Posted almost 2 years ago on  

2 out of 5 stars

                         

Posted over 2 years ago on  

Fish

5 out of 5 stars

                 

Posted over 3 years ago on  

NutsPeanuts

5 out of 5 stars

       

Posted over 4 years ago on  

Nuts

5 out of 5 stars

         

Posted over 4 years ago on  

Nuts