Ate O'Clock

Mixed experiences regarding food allergies at Ate O'Clock, with some praising attentive service while others encountered serious mistakes and negligence.

81 GFA Score
Restaurant Type
BritishEuropeanVegetarian Friendly
Based on the data we have found Ate O'Clock is good for the following food allergies:
Gluten Milk Nuts
Negative reviews involving the following food allergies:
Gluten

The reviews for Ate O'Clock reveal a mixed sentiment regarding allergy experiences, with both positive and negative accounts highlighted. Several diners praised the restaurant for its attentive service concerning food allergies, noting that staff proactively inquired about allergens and provided tailored options for guests with specific dietary needs.

Positive reviews often describe experiences where staff took meticulous care to ensure meals were safe for those with allergies, showcasing a commitment to customer safety and satisfaction. Diners expressed appreciation for the gluten-free menu, as well as the accommodations made for garlic and nut allergies. This positive attention to detail significantly enhanced their overall dining experience.

Conversely, negative reviews underscore alarming lapses in allergy protocols. A particularly distressing account detailed the serving of normal bread to a customer with a severe gluten allergy despite explicit communication of the dietary restriction. Such oversights not only risk customers' health but also detract from the dining experience, leading to dissatisfaction and disappointment.

The disparity in reviews highlights the importance of consistent training and awareness among restaurant staff regarding food allergies. While many customers enjoyed a safe and pleasant meal, the reviews serve as a reminder of how critical proper handling of food allergies is to the overall dining experience.

Find Ate O'Clock

Address

13a High Ousegate, York YO1 8RZ, United Kingdom

Links

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Other allergy friendly restaurants in York.

Allergy Experiences

81 out of 5 stars

Based on 8 reviews

Review data

5 star reviews

88%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

13%

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Recent reviews

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1 out of 5 stars

                   

Posted over 2 years ago on  

Gluten

5 out of 5 stars

           

Posted almost 3 years ago on  

Gluten

5 out of 5 stars

       

Posted about 4 years ago on  

Milk

5 out of 5 stars

                     

Posted over 6 years ago on  

5 out of 5 stars

       

Posted almost 7 years ago on  

5 out of 5 stars

                 

Posted over 10 years ago on  

5 out of 5 stars

       

Posted over 13 years ago on  

Nuts

5 out of 5 stars

               

Posted almost 16 years ago on