Ate O'Clock
Mixed experiences regarding food allergies at Ate O'Clock, with some praising attentive service while others encountered serious mistakes and negligence.
The reviews for Ate O'Clock reveal a mixed sentiment regarding allergy experiences, with both positive and negative accounts highlighted. Several diners praised the restaurant for its attentive service concerning food allergies, noting that staff proactively inquired about allergens and provided tailored options for guests with specific dietary needs.
Positive reviews often describe experiences where staff took meticulous care to ensure meals were safe for those with allergies, showcasing a commitment to customer safety and satisfaction. Diners expressed appreciation for the gluten-free menu, as well as the accommodations made for garlic and nut allergies. This positive attention to detail significantly enhanced their overall dining experience.
Conversely, negative reviews underscore alarming lapses in allergy protocols. A particularly distressing account detailed the serving of normal bread to a customer with a severe gluten allergy despite explicit communication of the dietary restriction. Such oversights not only risk customers' health but also detract from the dining experience, leading to dissatisfaction and disappointment.
The disparity in reviews highlights the importance of consistent training and awareness among restaurant staff regarding food allergies. While many customers enjoyed a safe and pleasant meal, the reviews serve as a reminder of how critical proper handling of food allergies is to the overall dining experience.
Find Ate O'Clock
Address
13a High Ousegate, York YO1 8RZ, United Kingdom
Links
More
Allergy Experiences
81 out of 5 stars
Based on 8 reviews
Review data
-
5 star reviews
- 88%
-
4 star reviews
- 0%
-
3 star reviews
- 0%
-
2 star reviews
- 0%
-
1 star reviews
- 13%
Share your thoughts
If you’ve been to this resturant help others by sharing your experience of eating here with a food allergy.
Register to add your review
Recent reviews
1 out of 5 stars
Posted over 2 years ago on
Gluten5 out of 5 stars
Posted almost 3 years ago on
Gluten5 out of 5 stars
Posted about 4 years ago on
Milk5 out of 5 stars
Posted over 6 years ago on
5 out of 5 stars
Posted almost 7 years ago on
5 out of 5 stars
Posted over 10 years ago on
5 out of 5 stars
Posted over 13 years ago on
Nuts5 out of 5 stars
Posted almost 16 years ago on
Important
You should always make your assessments and declare your allergies before ordering.