Antalya Shawarma

The review from Antalya Shawarma presents a mixed experience concerning food allergies. The customer ordered food through Uber Eats and had specifically requested no mayo due to a dairy allergy. Unfortunately, the order arrived with mayo included in the shawarma, leading to disappointment for the diner.

However, the restaurant demonstrated exemplary customer service in response to the mishap. Upon contacting them about the issue, the restaurant promptly provided two complimentary shawarmas, along with drinks and a salad. This immediate resolution showcases their commitment to customer satisfaction and sensitivity towards dietary restrictions.

The overall sentiment remains positive, underscoring that while the initial error was disappointing, the restaurant's swift and generous response left a favorable impression. Customers with food allergies can find reassurance in such responsiveness, as it indicates a willingness to accommodate and rectify mistakes.

Additionally, the review praises the taste and quality of the food, indicating that despite potential concerns with allergy management, the culinary experience might still be worth exploring for diners. This balance of concern for allergies and food quality can contribute to a customer’s overall willingness to return.