Angelique Restaurant

The reviews of Angelique Restaurant reflect a mixed sentiment regarding the handling of food allergies. On a positive note, two reviewers highlighted the attentiveness of the staff, particularly David, who ensured that food was free of nuts for a customer with a nut allergy. Another reviewer appreciated the chef’s willingness to substitute ingredients in a sharing platter due to a shellfish allergy, indicating a level of flexibility and care in accommodating dietary restrictions.

However, the experience was not universally positive. A negative review pointed out a serious oversight regarding unlisted allergens, where pesto, containing nuts, was served without appropriate warnings to a customer with a nut allergy. This raised concerns about the reliability of the staff in communicating critical allergen information. Furthermore, another reviewer expressed dissatisfaction with the standardization of dishes, noting that pancakes automatically came with toppings not requested, potentially compromising dietary preferences.

The inconsistency in allergy management indicates a need for better training among staff members regarding food allergens. While some team members demonstrate a commitment to guest safety, lapses in communication and execution can lead to dangerous situations. This emphasizes the importance of rigorous allergen awareness in restaurant settings, especially for individuals with severe allergies.

Overall, while Angelique Restaurant has instances of excellent service and allergy accommodation, there are critical gaps that could pose risks to customers with food allergies. Continuous improvement in allergen protocols and communication is essential to ensure a safe dining experience for all patrons.