Ambiente Tapas Fossgate
Overall, diners praise the restaurant's attentive allergy management and food quality but express frustration over app ordering challenges and occasional miscommunication.
The reviews collectively showcase a positive sentiment towards the restaurant's handling of food allergies, with multiple patrons lauding the staff's exceptional knowledge and attentiveness. One review highlights how staff were informed about allergies and provided personalized menus, which made diners feel safe and valued. This proactive approach not only reassured customers with allergies but also contributed to an overall enjoyable dining experience.
Many diners shared their satisfaction with the food quality, mentioning fresh ingredients and delicious flavors. Those with specific dietary restrictions, such as gluten or onion allergies, felt well-accommodated as chefs took the time to make necessary adjustments to dishes. This attention to detail helped create a welcoming atmosphere for those with food allergies, allowing them to indulge in a worry-free dining experience.
However, a negative review stood out, detailing significant challenges related to ordering through the restaurant's app. The reviewer expressed frustration with the app's functionality and a lack of proper communication between the kitchen and wait staff, resulting in a chaotic dining experience. This suggests that while allergy management was largely successful, the ordering system could be improved to better serve diners with special dietary needs.
In conclusion, while most reviews reflect a high level of satisfaction regarding allergy management and food quality, it’s clear that the app ordering process led to some negative experiences. Addressing these technical issues could further enhance the overall dining experience, especially for customers with food allergies.
Find Ambiente Tapas Fossgate
Address
31 Fossgate, York YO1 9TA, United Kingdom
Links
More
Allergy Experiences
69 out of 5 stars
Based on 5 reviews
Review data
-
5 star reviews
- 80%
-
4 star reviews
- 0%
-
3 star reviews
- 0%
-
2 star reviews
- 0%
-
1 star reviews
- 20%
Share your thoughts
If you’ve been to this resturant help others by sharing your experience of eating here with a food allergy.
Register to add your review
Recent reviews
5 out of 5 stars
Posted about 2 years ago on
5 out of 5 stars
Posted about 3 years ago on
5 out of 5 stars
Posted almost 4 years ago on
Milk1 out of 5 stars
Posted about 4 years ago on
5 out of 5 stars
Posted over 5 years ago on
GlutenImportant
You should always make your assessments and declare your allergies before ordering.