ASK Italian

The reviews of ASK Italian indicate a generally positive sentiment among diners with food allergies. Many patrons expressed satisfaction with the attentive service provided by staff members like Greg and Heather, who were knowledgeable and reassuring about handling allergens. Customers felt confident in the restaurant's ability to accommodate their specific dietary needs, which included gluten-free options. The positive feedback highlights the importance of attentive, informed service in creating a welcoming dining experience for those with allergies.

In contrast, one reviewer reported a negative experience, describing the server as dismissive regarding their mushroom allergy. This incident raised concerns about the restaurant's ability to verify ingredient safety, particularly since much of the food was pre-made, resulting in a feeling of uncertainty. This review serves as a caution, emphasizing the need for clear communication and assurance for diners with allergies.

The presence of an allergy manager and the practice of labeling dishes with allergy indicators were positively acknowledged. These practices seem to enhance the dining experience for those with food allergies, ensuring that they can enjoy their meals with peace of mind. Overall, while many diners felt well-supported, the inconsistency in service highlights the need for ongoing training and awareness among staff.

Ultimately, the reviews suggest that ASK Italian has made significant efforts to cater to guests with food allergies, but there remains room for improvement in certain areas, particularly in communication and verification of food safety. A consistent approach to managing allergies could further enhance the dining experience for all guests.