Banana Tree Battersea

Mixed sentiments regarding food allergies, with attentive service in some cases but serious warnings on the menu.

69 GFA Score
Restaurant Type
AsianChineseThai
Based on the data we have found Banana Tree Battersea is good for the following food allergies:
Gluten Nuts

The reviews for Banana Tree Battersea present a mixed sentiment regarding the experience of guests with food allergies. While some diners received attentive care and clear allergy information, notably from staff like Jinal and Nataly, others highlighted a concerning lack of comprehensive allergen checks. One reviewer explicitly warned against dining at the venue if one has allergies due to the management's stance that it is the customer's responsibility to avoid allergens.

Notably, a warning in the menu stating "if you have allergies, don't eat here" was both alarming and contradictory to the positive experiences some guests reported. Despite the challenge, those with allergies received varying levels of support, with certain staff members going above and beyond to address guests' needs. One review praised the staff for checking with the chef regarding specific ingredients, showcasing a proactive approach in some instances.

Of further concern is the inconsistency in the staff's understanding of allergens. One reviewer recounted an experience where the waiter suggested a dish containing chili, despite the guest's explicit allergy. This inconsistency reflects a potential training gap within the restaurant regarding food safety and allergen awareness.

Overall, while there are commendable efforts from some staff to cater to allergies, the recurring warnings and mixed staff responses suggest that individuals with food allergies might face significant risks and should exercise caution when dining at Banana Tree Battersea.

Allergy Experiences

69 out of 5 stars

Based on 5 reviews

Review data

5 star reviews

20%

4 star reviews

60%

3 star reviews

0%

2 star reviews

0%

1 star reviews

20%

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Recent reviews

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1 out of 5 stars

   

Posted 8 months ago on  

4 out of 5 stars

   

Posted 10 months ago on  

5 out of 5 stars

 

Posted almost 4 years ago on  

Gluten

4 out of 5 stars

               

Posted about 8 years ago on  

4 out of 5 stars

                                     

Posted over 12 years ago on  

GlutenNuts